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Care for the whole family


Family Medicine

Arbutus Family Medicine

We are a group of family physicians practicing in Victoria, B.C.

Our philosophy

  • We provide care based on scientific evidence.

  • We believe in active physician-patient partnerships in making all decisions for your health.

Stethoscope on a book

Our doctors

  • Dr. Michele Fretz, MD
  • Dr. Claire Block, MD
  • Dr. Radhika Farwaha, MD
  • Dr. Agnes Hsu, MD
  • Dr. Anna Rounis, MD
  • Dr. Ehab Fadhel, MD

Contact Us

Our clinic is located at:

4460 Chatterton Way, Suite 220

Victoria, B.C. V8X 5J2


Tel: (250) 474-3311

Fax: (250) 474-2783


Telephone hours: 9:00am - 3:00pm

Office hours: Mon - Thurs: 8:00am - 5:00pm

Unfortunately all of our family physician practices are closed to new patients at this time. 


Frequently Asked Questions



My family member/friend needs a family doctor - Can you take them on?

We do really try to take care of entire families. Unfortunately, all of our practices are very full at the moment, and as you know, there is a shortage of family doctors in Victoria. Please rest assured that as soon as we have a new doctor starting, our patients will be the first to know.  If you or someone you know is in need of medical care and not sure where to look, the following website is a great resource: 


Do I still need to wear a mask when visiting the Clinic?

In accordance with Ministry of Health policy, masks must be worn by all persons visiting a health-care facility, including hospitals, health centres, physician's offices and outpatient clinics.

For questions about Covid or Covid vaccines, see:


I need a medication refill.

Please schedule a telehealth appointment with your doctor. Most often, your doctor has given you enough medication to last until they want to see you next. Your doctor doesn’t just want to refill your prescription, they want to check-in with you and make sure you’re doing well on all the medications that you’re taking.


How do I prepare for my telehealth appointment?

Please be in a quiet, secure place and ready for your doctor to call you at the time of your appointment. Please let your doctor know if you have family members present in the room with you. If you need medications refilled, have your medication list on-hand. If you are diabetic or have high blood pressure, please have your glucometer or blood pressure monitor ready to provide a reading at the time of your appointment.


How do I prepare for my in-person appointment?

Please arrive at the time of your appointment and no more than 5 minutes early. If you are earlier than that, please wait in your car. Please arrive in the office, masked, preferably with a medical-grade mask. If you are wearing a non-medical mask, a medical-grade mask will be provided for you. Your 15-minute appointment is considered a low-risk exposure. If you have additional questions for your doctor that do not require a physical examination, please schedule a separate telephone appointment to discuss those.

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