Arbutus Family Medicine
We are a group of family physicians practicing in Victoria, BC
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Our philosophy:
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We provide care based on scientific evidence.
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We believe in active physician-patient partnerships in making all decisions for your health.
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Our Doctors
- Dr. Moad Ajaj, MD
- Dr. Claire Block, MD
- Dr. Ehab Fadhel, MD
- Dr. Michele Fretz, MD
- Dr. Agnes Hsu, MD
- Dr. Anna Rounis, MD
- Dr. Michael Slater, MD​
Contact Us
Frequently Asked Questions
1
My family member/friend needs a family doctor - Can you take them on?
We do really try to take care of entire families. Unfortunately, all of our practices are very full at the moment, and as you know, there is a shortage of family doctors in Victoria. Please rest assured that as soon as we have a new doctor starting, our patients will be the first to know. If you or someone you know is in need of medical care and not sure where to look, the following website is a great resource: https://pathwaysmedicalcare.ca/
2
Do I still need to wear a mask when visiting the Clinic?
The provincial requirements for the use of face masks in all health care facilities and visitor restrictions have been lifted. We do still ask that you mask if you are feeling ill or actively coughing. Be courteous of the newborn baby or immunocompromised patient who might be sitting next to you in the waiting room.
3
How often do I need to see my doctor?
If you are healthy and take no medications, we like to check in with you at least once per year. If you do take medications your doctor has given you enough medication to last until they want to see you next - usually that is 3-6 months from your last appointment, but sometimes more frequently if your medications are new/being changed. If you have bloodwork due, please get your bloodwork done at the lab at least 1 week prior to your appointment, so that the doctor may go over the results with you at your appointment.
4
How do I prepare for my telehealth appointment?
Please be in a quiet, secure place and ready for your doctor to call you at the time of your appointment. Please let your doctor know if you have family members present in the room with you. If you need medications refilled, have your medication list on-hand. If you are diabetic or have high blood pressure, please have your glucometer or blood pressure monitor ready to provide a reading at the time of your appointment.
5
How do I prepare for my in-person appointment?
Please arrive at the time of your appointment and no more than 5 minutes early. If you are earlier than that, please wait in your car. Please arrive in the office, masked, preferably with a medical-grade mask. If you are wearing a non-medical mask, a medical-grade mask will be provided for you. Your 15-minute appointment is considered a low-risk exposure. If you have additional questions for your doctor that do not require a physical examination, please schedule a separate telephone appointment to discuss those.